Privacy Policy

When you book, the professional you book with (the operator) decides how your booking data is used to serve you and is the controller of that data. Ojapest provides the platform that stores and processes it on the operator's behalf.

For questions about the platform, contact hello@ojapest.com. For questions about your specific booking, contact the operator.

The details you enter to book: your name, the phone number or email you provide, the service and time you choose, and any note you add. We also keep basic technical data needed to run the site reliably.

We collect only what is needed to make and manage the booking. There is no advertising profile and no selling of your data.

To create and manage your booking, to send you a confirmation and a reminder, and to let the operator contact you about the appointment. The legal basis is performing the booking you requested and the operator's legitimate interest in running their business.

If a deposit is due, payment is handled by Stripe and charged to the operator's Stripe account. Ojapest does not see or store your full card details. Stripe processes payment data under its own privacy terms.

We use a small set of providers to run Ojapest: Stripe for payments, Resend for sending confirmation and reminder emails, and Supabase and Vercel for hosting the database and the application. They process data only to provide these services to us.

We keep booking records for as long as needed to provide the service and to meet the operator's legal and accounting obligations, then remove or anonymize them.

Under the GDPR you can ask to access, correct, or delete your data, or to object to or restrict its use. To exercise these rights, contact the operator or reach us at hello@ojapest.com. You may also complain to your local data protection authority.

The site uses a cookie to remember your language and, for operators who sign in, a session cookie to keep them logged in. There are no advertising or cross-site tracking cookies.