Terms of Service
Last updated 20 June 2026
These terms cover your use of Ojapest, the online booking tool that independent professionals use to take appointments and deposits. By booking through a professional's Ojapest page, you agree to these terms.
Who provides the service
Ojapest is booking software. The professional you book with (the operator) provides the actual service and is solely responsible for it. Ojapest is not a party to the appointment and does not provide personal-services itself.
The operator sets their own services, prices, hours, and policies. Your agreement for the appointment is with the operator, not with Ojapest.
Booking and deposits
Some services require a deposit to confirm the booking. While you complete payment, the time slot is held for you for 30 minutes. If payment is not completed in that window, the hold is released and the slot becomes available again.
A booking is confirmed once payment succeeds (for deposit services) or once you submit the booking (for services without a deposit).
Payments
Payments are processed by Stripe. The deposit is charged directly to the operator's own Stripe account: the operator is the merchant of record. Ojapest never holds, controls, or has access to your money.
Your card details are entered into and handled by Stripe. Ojapest does not see or store your full card number.
Cancellations and refunds
If the operator cancels a paid booking, the deposit is refunded to your original payment method.
Deposits are intended to reserve your time. If you do not show up for the appointment, the operator may keep the deposit in line with their cancellation policy. To change or cancel an appointment, contact the operator directly.
Acceptable use
Use the booking page only to make genuine bookings. Do not submit false details, attempt to disrupt the service, or use it for anything unlawful.
Liability
Ojapest provides the booking software on an as-is basis and is responsible only for that software. The operator is responsible for the appointment, the service delivered, and their own policies. Nothing here limits any right you have that cannot be limited under applicable law.
Changes and contact
We may update these terms; the date above shows the latest version. For questions about the booking tool, contact hello@ojapest.com. For questions about a specific appointment, contact the operator. These terms are governed by the laws of Hungary.